Frequently Asked Questions


PLEASE NOTE

Each piece is unique and individually handmade so there may be slight variations in colour, size, shape or texture. As I craft my pieces in small batches the store will be updated once a month or as new products join the family.

PRODUCT CARE AND HANDLING 

All of the products are handmade; hand woven and hand crafted using diferent kind of fibers and ropes. 

Planthanger

  • Remove the plant from the Macramé Hanger before watering if your pot has water holes on the bottom.
  • Do not machine wash; use a warm damp cloth to remove dirt or stains.
  • Fabric may fade if left in the sun for a prolonged period of time, so try to keep it in a shaded area out of direct sunlight.
  • Avoid getting water on the Macramé Hanger.

Macramé Wallhangers

  • Do not machine wash; use a warm damp cloth to remove dirt or stains.
  • Care is taken to make sure the knots are tied to the best quality, but it’s best to avoid excessive tugging on the knots to avoid them loosening or losing shape
  • Fabric may fade if left in the sun for prolonged of time, so try to keep it in a shaded area out of direct sunlight.
  • Avoid getting water on the Macramé Wallhanger

Dummy clips

  • Do not machine wash; use a warm damp cloth to remove dirt or stains.
  • Care is taken to make sure the knots are tied to the best quality, but it’s best to avoid excessive tugging on the knots to avoid them loosening or losing shape.
  • Fabric may fade if left in the sun for prolonged of time, so try to keep it out of direct sunlight.
  • Avoid getting water on the Dummy clips.

STOCKISTS

If you would like to inquire about adding XOUXOU to your product range please include as much information as possible about your business and items you would like to order. Retail pricing and production schedules can be discussed upon request.

CUSTOM ORDERS

I'm more than happy to accept custom orders and I'm up for a challenge. Macrame has a great range of creative possibilities and depending on order specifics and my current production commitments anything is possible. Please provide detailed information when inquiring about a custom order.